About Sentry Credit, Inc
Sentry Credit, Inc. was founded by two young men who previously had worked as collection managers for a large national agency. Their experiences led them to believe they knew a better way. In June of 1992, their vision was realized, as Sentry Credit was born.
Their mission was to create an agency that broke the mold of stereo-typical, old-school agencies and their tactics. At first, they solicited business and collected it themselves. Momentum began to build as clients noticed them doing things the right way and garnering positive results. Soon, their success called for more staff and more space.
In 1997, they leased a large office space in a bank building in Everett, WA. In 2002, they purchased their own building in Everett, and they were off and running. In June 2007, they opened a 2nd office in Vancouver, WA. As of 2009, Sentry claims approximately 200 collectors, a full-service legal department, a highly-skilled and adaptable client services department, a cutting-edge I.T. department, and an ever-watchful Compliance department.
Sentry Credit is committed to compassionate collections; always ensuring that every consumer is treated fairly and with respect. Collectors are trained to find ways to resolve problems and overcome obstacles. We believe every interaction should be conducted with patience, persistence, and professionalism.
We know in these trying and troubling economic times, we possess the power to impact people’s lives in a very positive way. We understand that usually there are valid reasons why a bill went unpaid, and we are willing to listen and help figure a way out. We are messengers of hope on the front lines of the economic recovery; waging our struggle against despair one phone call at a time.
The Sentry Credit, Inc Mission Statement
Sentry Credit’s goal is to create an agency that dispels the negative stereotypes of the industry and provides unparalleled success and service in a work environment that is fun and conducive to success. The cornerstones of this philosophy are Patience, Persistence, and Professionalism.
- Patience to give each consumer, client, and co-worker our undivided, focused attention and best effort every time;
- Persistence to go the extra mile and achieve all of our goals; and,
- Professionalism to always remain cool, calm, and collected in every situation.
Sentry is proud to boast a highly-trained, well-compensated staff of debt negotiators and business professionals. Ownership constantly looks for ways to re-invest profits into the staff to increase the employee's quality of life and work environment. This attention to the well-being of the staff creates an atmosphere of positive energy with a shared mission of achievement and a desire to be the best.
Constant And Never-ending Improvement (CANI) is the hallmark of our management team. We expect everyone in our organization to be a little better today than they were yesterday, and better tomorrow than they are today. The manager's daily focus is to train their staff and improve their skills.
Sentry Credit offers an opportunity to all, from every walk of life, to achieve financial security in a positive environment regardless of race, color, religion, sex, sexual orientation, disability, or national origin.
Together, we have build a company we all are proud of!
